Exercise NO: 8

Balanced scorecard at individual level; strategy map; boundary systems Required (a) Reflect on the management accounting case and the balanced scoreca

Balanced scorecard at individual level; strategy map; boundary systems

Required

(a) Reflect on the management accounting case and the balanced scorecards used by Qantas and Virgin Australia as part of their incentive plans. How might they use a strategy map in the process of developing their scorecards?

(b) With reference to the management accounting case, explain how the airlines might be able to use the balanced scorecard as a form of boundary system.

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